Full Job Description
Company Overview
Hotel
We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.
Treasured by guests. Cherished by employees. Celebrated worldwide.
As an employee, you are expected to provide our guests with a bespoke and memorable experience measured to the highest standards of quality and service delivery. Additionally the execution of your position will be in accordance to our company policies, standards and procedures.
Our company values are the fundamental spirit on how we reach our goals. As an ambassador of Dorchester Collection you will be entrusted with our values and expected to further enrich our We Care culture: Passion – Personality – Respect – Working Together – Creativity
This job description is intended to illustrate the main duties and responsibilities of the role. It is not intended to be exhaustive and please be advised that the duties and responsibilities may be added on a temporary or permanent basis as appropriate.
Reference
2021-2189
Position Overview
Division & Department
Food & Beverage – Bars
Job Title
Bartender – The Promenade
Contract Type
Permanent
Position Overview
Our Bartender are the gems of our hotel! Entrusted with preparing and creating our unique array of beverages served to our guests. Though skillfully trained, they never lose sight of their ultimate reasonability, to create lifelong memories for our guests.
Essential Functions & Physical Requirements
A day in the life of our Bartender demands high levels of energy. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the contributions that our Bartender accomplish would be lengthy but the list below is essential to know.
Our Bartenders are responsible for provide knowledgeable menu advice and take guest order, attending to guest needs whilst actively upselling, track and ensure timely delivery from order to service. This will include preparing cocktails and drinks with accuracy and flair, entertaining guests and providing seamless service all to ensure our guests receives nothing but the best experience.
Sometimes our guests have special requests involving dietary restrictions, drink preferences and even special occasions. Most of these requests are fulfilled by our Bartender.
Our values of Personality, Passion, Respect, Working Together and Creativity guide us each and every day. The purpose of Bartender is to live their behaviours to continue to create our legacy.
Communication is what keeps our departments running perfectly. Our Bartender must communicate with other departments and extended hotel team in order to ensure the alignment remains.
The items shared are essential. However, to ensure consistency, our Bartender are provided with specifics on how we care for their department and our hotel.
Qualifications and Desirables
All of our employees are ambassadors of our Vision, Values and culture. Our Bartender do this with all they do.
We encourage the unique personalities and passions of our employees, working together; as a team, a hotel and Collection.
Our guests forge our legacy. Knowing and understanding them is our goal, valuing kindness over process.
In a fast-moving world, we remain consistent and relevant, requiring flexibility from everyone on the team.
English is the primary language used in our hotel. Our Bartender must feel comfortable communicating in this language.
Benefit Package
Our success is a result of our employees. We believe that everyone part of our team should share the rewards. For this position, here are just some of the benefits you will receive:
Employee Introductory Scheme – £750.00
World-class training and development
Complimentary nights with breakfast within Dorchester Collection
50% F&B discount at selected restaurants within Dorchester Collection
Uniforms provided or complimentary dry-cleaning
Status
Full time
Position localisation
Job Location
United Kingdom
Location
53 Park Lane, Mayfair W1K 1QA London