Royal Exchange – FOH – Royal Exchange
Salary: Competitive and Benefits
Our Royal Exchange satellite bar & restaurant is located in the heart of Bank. This bustling London location is within walking distance to plenty of bus stops, as well as Bank station. There is plenty to do and explore in this area and just a hop, skip and a jump to the London CBD.
Taking pride of place at the Royal Exchange Courtyard in Bank, the Fortnum’s Restaurant and Bar is one of London’s most Instagrammable restaurants. Serving a luxurious selection of fine caviar and oysters to hand carved smoked salmon with our very own selection of cocktails. The restaurant serves breakfast, lunch, dinner and afternoon tea 5 days a week.
We are currently looking for passionate Waiters/Waitresses to work in our decadent Royal Exchange Restaurant andar and helping our customers have a truly enjoyable experience.
Run and maintain the appearance of your station and section to the highest degree
Adhere to the agreed standards of table lay-up and MEP
Set all tables in accordance with the standards provided
Take instruction from head waiter, anticipate their requirements
Provide attentive and prompt service
React and deal with issues, complaints, breakages, spillages in a manner befitting the restaurant’s ethos
Create and deliver an extraordinary customer experience, meeting all targets set
Maintain excellent restaurant standards and cleanliness of fixtures
Ensure the menus are displayed and accurate
Ensure grooming standards meet company requirements
We expect the successful candidate to have the following skills and experience:
Experience within high end restaurant and bars.
Demonstrate an authentic and passionate understanding of brand, menus and restaurant service
Build up strong relationship with customers in order to encourage repeated visits
Ability to multitask, prioritize and manage time effectively
Solid interpersonal and communication skills
Ability to think quickly and rationally to ever-changing situations
Consistently leading by example
In retuen we offer the following fabulous benefits;
A competitive salary
A generous store and restaurant discount of up to 40%
28 days holidays pro rata (inc. bank holidays) and an extra day off for your birthday
A fantastic subsidised staff restaurant which uses Fortnum’s ingredients
A range of opportunities to develop and grow personally and professionally
Excellent pension scheme