Salary
£9.03 an hour
Job type
Full-time
Part-time
Number of positions for this role
1
Qualifications
English (Preferred)
Full Job Description
A fantastic opportunity has arisen for a Housekeeping Senior Supervisor to join our brilliant team at the Hampton by Hilton Stockton on Tees .
You will be responsible for the supervision of a busy housekeeping department, leading by example and setting high standards to ensure the service is operated safely, hygienically and to contractual specifications.
Expectations
Provide leadership, training, support and motivation to the housekeeping team and ensure we maintain high standards of excellence
Provide support to the Head Housekeeper and deputising in their absence
Effective daily utilisation of the computer system
Company Standards – Supporting the Head Housekeeper with Housekeeping compliance and achieving standards via regular communication to the GM where expenditure and support is required
Security – Which includes compliance with HR procedures i.e. work permits & ID etc. Key security, guest security and lost property procedures
Financial control, Supporting the Head Housekeeper with Room Attendant productivity, Supervisory hours and weekly budget control
Assisting with the development of a proactive relationship with the Front of house team and ensuring all rooms are cleaned in conjunction with guests check in/departures
Management of company procedures i.e. room audits, job of the day, periodical cleaning tasks etc. Housekeeping Office presentation
Managing the Housekeeping department and overseeing the team of full and part time housekeepers including management of daily sales sheets and staff time sheets and all aspects of staff planning and welfare
Maintaining consistently high standards of cleanliness and ensuring staff are all polite, courteous and look after guests needs
Manage the stock control of all cleaning products, chemicals and laundry
In the absence of the Head Housekeeper, attending and proactive participation of communication meetings (i.e. morning brief, op’s and monthly HOD meetings etc.)
Experience
A welcoming, friendly and outgoing manner and have the ability to develop and motivate your team
Worked within a supervisory capacity in the hospitality industry or a similar customer service sector
Excellent people management skills and will have an understanding of rotas and schedules
A high level of attention to detail and demonstrate high levels of quality
A hands-on approach needed – to support the front-line team and potentially clean rooms
Flexible working hours, including weekends
Self-starter qualities, be ambitious, passionate with excellent leadership qualities
Benefits
We want you to enjoy what you do and where you work. That’s why we’ll give you all the support you need plus the following:
Opportunities for staff progression
Flexible hours to suit your needs
Auto-Enrolment into Company Pension Scheme
Employee of the month awards
28 days annual holiday entitlement including bank holidays
Discount with O2
Hotel specific benefits
Paid every 2 weeks.
About us
Clarity Housekeeping Limited provide Cleaning and Facilities Management services across the United Kingdom and Ireland. We employ over 3000 staff and continue to expand within our chosen sector, creating fantastic opportunities for all our workforce.
Job Types: Full-time, Part-time
Salary: £9.03 per hour
Benefits:
Company pension
Employee discount
Schedule:
Day shift
Monday to Friday
Weekends
Experience:
housekeeping: 1 year (preferred)
Language:
English (preferred)