Back of House Supervisor
Knightsbridge, South West London (SW1), SW1X 9PY
The Carlton Tower, Jumeirah
At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.
We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’.
About the Hotel
Situated in the heart of Knightsbridge, one of London’s most exclusive neighbourhoods, and towering high over world- class shopping destination Sloane Street, The Carlton Tower Jumeirah is a beacon of sophistication where heritage meets contemporary luxury. The hotel has been reinvented for a new generation of discerning guests with elegant, timeless interiors complemented by the most spectacular views.
Featuring an exciting collection of restaurants and bars and a world-class fitness club and spa, the hotel will be embraced by its affluent local community as well as sophisticated international travellers as the place to reside, rejuvenate and celebrate in Knightsbridge.
If you have passion and ambition that sets you apart from your peers, if you can deliver true craftsmanship and quality with charm and flair then join us in creating the best team in the business.
About the role
As Back of House Supervisor, your role will be to assist the Stewarding Manager/Back of House Manager in supervising staff and deputise for the Assistant and his absence and ensure sufficient supplies of clean operating equipment at all times. Your duties will include;
To make regular inspections of all areas controlled by Stewarding and ensure that they are clean, if not detail someone accordingly.
Examine operating equipment at regular intervals to check that it is cleaned to the standards required.
Issue and control of use of cleaning materials and dishwashing compounds.
Collect any excess of operating equipment and return to stores. Any equipment in the wrong area must be returned to the correct department.
To make sure that all food and beverage outlets have sufficient mise-en-place to operate with.
To make sure staff are operating dishwashing machines correctly and that they have sufficient detergent in all machines.
To ensure staffing in all areas of the department.
Consult Stewarding Manager regarding problems that have arisen and discuss any possible improvements.
To ensure the back yard is kept clean and organised at all times.
To collect general stores requisitions and ensure it is placed in stewarding stores.
The successful candidate will have the following experience and skills:
Have experience in a similar position within a luxury 5 star environment
Have a passion for your work and the ability to innovate, with a proven track record within luxury environments
Have the ability to operate in a diverse and luxury environment with a focus on guest experience
Be a self-motivator and someone who is ready to challenge in the interest of continuous improvement
Excellent level of English
Be friendly, approachable and professional
Have a high degree of knowledge in Food Hygiene and Safe Working Practice
About the benefits
Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers with one of the most luxurious brands in the hospitality industry. This includes…
Free meals on duty
Dry cleaning of uniforms / office attire
28 days paid annual leave including bank holidays
Extra day of holiday for significant birthdays
50% off all Jumeirah restaurants and bars
Generous discounted Jumeirah hotel rates
Interest free season ticket loan
Recognition and Social calendar
Company Pension Scheme
Excellent training and development opportunities