Position: Recreation/spa Assistant
Job no: 513237
Employment type Full time
Property / Office: Mandarin Oriental Hyde Park, London
Location: London, United Kingdom
One Hyde Park is London’s most iconic address: designed by pre-eminent architect Richard Rogers, the development of 86 apartments and three exclusive boutiques within four pavilions is known to be the most luxurious address in London.
Serviced by the award-winning owner and operator of some of the world’s most prestigious hotels, Mandarin Oriental Hotel Group, One Hyde Park is one of 22 residences under the group and offers the same luxurious, kind and generous service to the residents as Mandarin Oriental offers their guests.
We need a Recreation/Spa Assistant to join our Recreation Team (This is a full-time position working on a rota basis 3 days ON 3 days OFF 12 hours shift between 6am 11pm)
As Recreation/Spa Assistant your tasks will include:
Ensuring all areas of the Recreation facilities are well maintained and ready for use, by ensuring immaculate hygiene standards – cleaning and sanitising each area after each use.
Carry out routine cleaning, and housekeeping tasks in line with operating procedures.
Ensuring stock and amenities are constantly replenished in all areas of the spa
Setting up and dismantling of all meeting and event spaces including cinema and virtual room
Supervising the pool area with basic lifeguard responsibilities (training provided, confidence in water required)
Opening or closing the facility.
Taking reservations and answering the telephone in the absence of the supervisor / receptionist.
You will be the first point of contact for our VVIP Residents
What we offer:
One of the most competitive salaries in the luxury hotel industry
Exceptional Meals on duty
Training and Development
Stability and a sense of belonging – you are an individual not a number!
Discounts on hotel stays and dining across the group world wide
Colleague Social events and Wellness programmes
Private Health Care Scheme
Opportunities for promotion and transfers across the group
Excellent work – life balance
What we a looking for:
Excellent personal presentation and interpersonal skills
5* service experience
Previous customer experience and ability to work effectively under pressure
A proactive approach to their work
Flexibility to work any day of the week including bank holidays
Working at One Hyde Park isn’t just a job; it provides an opportunity to build a career for life with the potential to travel the world within our unique organisation. Our people aim high and we support them all the way by providing career advancement and Learning and Development programmes designed to enable our colleagues to be the best. We do this by developing our Colleagues and encouraging them to take on new challenges, thus allowing us to identify their potential and help them expand their careers as the groups expansion plans take effect over the next few years with many new hotel openings on the horizon.