Full Job Description
Position: La Mar Breakfast Server
Job no: 513271
Employment type Full time
Property / Office: Mandarin Oriental, Miami
Location: Miami, FL, United States
Department: Non-Management (Experienced), Food & Beverage, Restaurant Outlet
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. The Group regularly receives international recognition and awards for quality management and legendary service hospitality.
With 326 guest rooms and 31 suites, Mandarin Oriental, Miami is located in Brickell Key and is a prime location for both business and leisure guests. It is an urban resort with Miami’s only private beach.
Overview of Position
The La Mar Breakfast Server is responsible for greeting, serving and assisting guests, as well as maintaining the cleanliness of the dining room and all work areas. Candidate must have extensive food and wine knowledge, excellent guest service skills, as well as excellent communication skills. TIPs certification and experience in Infogenesis POS is preferred. This is an AM/Breakfast shift.
The La Mar Server will report directly to the La Mar Managers.
Have a minimum of 2 years relevant experience in a similar role, preferably in a luxury setting.
Have excellent communication skills with fluency in English require, bilingual preferred.
Willing to work a flexible schedule including morning, afternoon, weekends and holidays.
Must be able to work in a high-pace and dynamic operation.
Able to work together with other colleagues.
Have a pleasant, friendly and helpful manner.
Able to consistently delight and satisfy our guest.
Able to handle guest requests in a detailed manner.
Working with us means…
We are dedicated to delighting our guests and to delighting our colleagues. We are committed to becoming the best and we emphasize working together to achieve this goal. We support acting with responsibility.
Working with us means working harmoniously, respectfully, passionately, and towards personal growth. Working with us means that you will be personally valued. From the initial interview through the comprehensive orientation to the numerous Learning and Development programmes, we are committed to providing a Mandarin Oriental ‘Colleague Journey’ that exceeds colleague expectations.
Equal Employer Opportunity Statement
Mandarin Oriental Hotel Group provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mandarin Oriental Hotel Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
Mandarin Oriental Hotel Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mandarin Oriental Hotel Group’s colleagues to perform their job duties may result in discipline up to and including discharge.