Full Job Description
Position: Sales Manager
Job no: 510846
Employment type Full time
Property / Office: Mandarin Oriental Hyde Park, London
Location: London, United Kingdom
Department: Management (Manager), Sales & Marketing
Share the stories of London’s most iconic address: we’re looking for a Sales Manager to spread the Mandarin Oriental message.
Mandarin Oriental Hyde Park is London’s most iconic address. The spirit of the city infuses every floor. The park’s green vastness rolls beyond bedroom windows. Renowned guests frequent the hotels’ bars and restaurants.
It’s another world. A world of oriental luxury and the most attentive service. A world that’s all about our guests.
It’s also a world that’s been reinvented and reimagined to move with the times. With a heart of London’s heritage and an eye to the future, we use our own sense of history to set new standards – through kind and generous service.
We need a Sales Manager to weave Mandarin Oriental magic through our sales materials.
When you sell Mandarin Oriental, you’re not selling beds for the night; you’re selling an experience – one that begins in the lobby and spreads to our spa, to our bars and restaurants, and ultimately to our bedrooms.
As a Sales Manager, you’ll be able to add a touch of glamour to your professional portfolio. After all, it’s a chance to work with one of the brands that define the city. To sell our hotel is to sell the spirit of London itself, so we need people who understand our philosophy and can translate it to our guests.
About the role
To generate room revenue from existing and potential corporate accounts within assigned area and to support Director of US Leisure with fam trips, site inspections and other on-property needs given his remote location in the USA. Co-ordinating customer requirements with other departments in order to achieve maximum guest satisfaction and profitability for the hotel.
Responsibilities will include:
Responsible for room-night and revenue production from allocated accounts
Monitor own corporate account production monthly with comparison to previous year, targets and market share percentage.
Implement agreed rate structure and strategy for corporate accounts.
To conduct rate negotiations and co-ordinate contracting for key corporate and consortia accounts and handle a portfolio of key accounts in defined territory.
Entertain executives, secretaries and hotel bookers at existing and future potential companies to secure future revenue for the hotel.
Organise and accompany familiarisation trips and hotel site inspections for clients.
Plan and execute sales trips to assigned territory as directed and defined in hotel’s marketing plan. Calls to include decision-makers, influencers, and bookers.
Attend MOHG and trade functions as needed to promote sales and image for the hotel.
With the vision of making our hotel one of the finest hotels in the world, we are looking for candidates that can deliver passionate and generous service. If this if you, apply now.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.