£34,421 per year
Kensington and Chelsea, London, SW7 5BD
Natural History Museum
The Natural History Museum is both a world-leading science research centre and the most visited natural history museum in Europe. With a vision of a future in which both people and the planet thrive, it is uniquely positioned to be a powerful champion for balancing humanity’s needs with those of the natural world.
It is custodian of one of the world’s most important scientific collections comprising over 80 million specimens. The scale of this collection enables researchers from all over the world to document how species have and continue to respond to environmental changes – which is vital in helping predict what might happen in the future and informing future policies and plans to help the planet.
We are at a pivotal moment in our history as we launch a new strategy setting out our role as the natural world faces increasing threats. Building on our world-leading collection, global reputation for science and as one of the world’s leading visitor attractions, the NHM has ambitious plans leading up to the 150 anniversary of the opening of the Waterhouse Building in 2031, making this a truly exciting time to be part of the NHM team.
About the role
We are developing our commercial business, and as a part of that the retail business is seeking to greatly increase income for the museum.
Our ranges include jewellery, books, educational products, clothing, homeware, gifts and stationery and turns over approximately £9 million a year. Our Retail is split across 3 permanent onsite shops and additional temporary ones in line with exhibitions, expanding online business, Tring and touring & wholesale opportunities.
You will oversee the warehouse operation, including a team of assistant managers and warehouse operatives. Our warehouse is onsite at South Kensington, and the operations encompass receiving, pick and despatch for onsite shops and ecommerce and wholesale fulfilment.
As our Retail team works in close co-operation with teams from across the Museum, your ability to build and maintain cross department relationships is key to the success of this role and retail within the museum.
You will have significant experience in a warehouse operation in a High street or Heritage setting, along with experience in people management and the ability to lead and motivate a team.
You will also be able to evidence of success in running an efficient warehouse operation including ecommerce fulfilment, and reducing stock shrinkage and improving inventory accuracy
How to apply
If that sounds like you please apply online on the Natural History Museum’s careers portal, and provide:
A comprehensive curriculum vitae giving details of relevant achievements in recent posts as well as your education and professional qualifications.
A covering letter that summarises your interest in this post, providing evidence of your ability to match the criteria outlined in the person specification.
To apply, please visit https://careers.nhm.ac.uk/ and upload your CV with a covering letter, which clearly outlines how you meet our person specification.
Diversity and Inclusion
We welcome applications from everyone – diversity, inclusion and the feeling of belonging matters to us. By attracting people to work for us from a broad range of diverse backgrounds we can continue to look at the world with fresh eyes and find new ways of doing things. We offer a stimulating and professional environment in which to work. This is a remarkable place we look for staff who can work according to our values – we champion diversity, encourage creativity, we are connected, and we value evidence.