Ready to join one of the most successful fashion brands on the high street? Do you have a passion for fashion? Driven to achieve? United to win? If your answers are yes, we think you’ll love it here on the Island…
From our first shop in the remains of a North London bombsite in the 1940s, to now over 250 stores across the UK, Ireland and internationally. We are known for our stylish, affordable fashion and we like to shout-it loud.
Our Island community is everything and we are stronger together. Every Islander counts in making fashion a force for good and we value individuality and difference. Exceptional people have made River Island a success for over 70 years. Together we will continue to do so in the years ahead.
We are one team. We are the difference. We are River Island.
What’s the role?…
As a Floor Manager, you will maximise sales through developing a team focused on delivering excellent standards, great service and driving omnichannel. You will be leading by example with a hands-on approach. We expect our management teams to be multi-skilled to provide us with more flexibility having the ability to work across the store in any area.
You will support business success by consistently delivering world class service and brand standards, whilst also being a brand ambassador helping to attract people who have a passion for fashion and share our brand values of being stylish, distinctive, fun, confident and fresh.
Our customer is at the heart of our business and you will be working with a passionate team who make people feel good by spreading the joy of fashion!
Drive omni- channel sales and data capture through delivering the best service on the high street
Increase conversion through customer engagement and spreading the joy of fashion
Inspire customers using both verbal and visual engagement with the product
Achieve and enhance brand standards including strong visuals
Support achieving targets and drive key results through implementing strategic actions
Use reports to make commercial and financial decisions that will increase profit
Be aware of cost control, how to drive and protect profit
Be fully responsible for all areas of retail risk and health & safety
Coach and develop talent driving succession, creating strong teams
Support the management team and take accountability in their absence
Lead a team by motivating and encouraging teamwork to achieve goals
Manage performance and give in the moment feedback
Implement and delegate tasks with close follow up, but lead by example with a hands-on approach
Ability to operate within different roles
Recognise and adjust to change
Ability to learn quickly, thoroughly and deliver the detail
Able to manage challenges and pressure, to adjust quickly to changing circumstances and find solutions supported by management
Adaptability to variation in work, requiring you to be multi-skilled
Fast paced and purposeful approach
Deliver 100% compliance inline to all Company policies and processes
Implement company decisions and take responsibility
Seek advice from line Manager /expert and utilise team input when required
Be well organised and capable of planning efficiently to deliver results
We’re looking for…
Previous experience at Floor Manager level or be an experienced Supervisor/ Team Leader looking for your next step up
You may also be a small Store/Deputy Manager looking to move into a larger turnover environment
Have a good understanding of the latest trends and our competitors
Have good leadership skills
Have experience in VM
Have experience in analysing reports and making commercial decision
Be able to work on your own initiative
Be a great communicator and be able to engage your team
Be passionate about delivering a world class experience to our customers
Ability to make decisions, problem solve and take accountability with good planning skills
Employment TypePermanent – Full Time
CompensationCompetitive + Benefits
To protect the health of all River Island employees, our policy is every employee must wear face coverings unless they are exempt for medical reasons. River Island have an obligation to provide a safe work environment for employees, and general legal duty of care towards our teams.
And wait, did we mention the perks?
Discount – Generous 50% staff discount so you can treat yourself!
Uniform – Uniform allowance
RI Rewards – More discounts and vouchers with Perks at Work
Health Benefits – Childcare vouchers, eye vouchers, ride to work scheme, EAP and more…
Giver Island – Give as you earn scheme, a ‘Giver Island’ day each year and matched funding
Training on the job – Support with upskilling skills through on the job training and qualifications
Pension – A contributory private pension scheme
Holiday – 28 days paid holiday, inclusive of bank holidays
We mentioned the discount, right!?
At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. To find out more, please visit www.gov.uk