Full Job Description
Job reference number 195807
Production Supply Manager – South Midlands Mail Centre – MS200
Salary from £40,088 (Dependant on experience) plus up to 10% performance related bonus.
South Midlands Mail Centre
Reporting to the Production Control Manager, the Production Supply Manager is part of the Plant Production Control team, responsible for resource planning and fulfilment to support the efficient operation of the Plant. This role manages a team of administration staff and is responsible for Plant resource planning and fulfilment, including all elements of absence management, proactive front line training needs identification and scheduling. Accountable for the accuracy and integrity of all hours data recording and measurement. Responsible for ensuring adherence to HR Business Policy on all operational resourcing issues.
The main purpose of this role is to:
Facilitate the daily, weekly & monthly resourcing of the Plant in a cost effective way using innovative staffing solutions
Work with the Production Demand Manager (PDM) and shift managers to forward forecast and deliver Plant resourcing requirements to a six month plan and aligned to key events e.g. Christmas and other seasonal events (plan at least to end of financial year + forward planning for next year plan – to fit in with Finance requirements)
Work with the PDM and shift managers to ensure robust plans are in place for seasonal events to ensure clearances are maintained
Analyse hours trends to identify efficiency improvements (needs to be working in conjunction with Finance Analysts to ensure any changes cost in)
Ensure opportunities for cost reduction are supported by the resourcing plan
Support shift managers in identifying front-line skills gaps and ensure requisite training is requested and received
Maintain the integrity of all resourcing databases and systems e.g. People Systems Portal
Ensure all hours data recording and reporting is robust and to Business standards and timescales (i.e RCS, DBPT etc)
Oversee the allocation and effective management to time of all people cases; attendance procedure, conduct, B&H and grievance
Develop partnership working with HR and HR services to ensure effective management of pay issues, Plant training and recruitment
Undertake legislative requirements for the monitoring and implementation of the Working Time Directive to ensure legal requirements are met.
Skills and competencies required for the role:
Extensive knowledge of Royal Mail Operations hours forecasting processes, systems, policies and procedures
Excellent knowledge or HR policies
Working knowledge and understanding of World Class Mail (WCM) tools and techniques
Sound knowledge of Recruitment and Interviewing Techniques (RIT).
A good understanding of the Working Time Directive, Data Protection Act and other relevant Employment legislation including that relating to the temporary/casual recruitment of overseas students/workers and their right to work in the UK
Strong leadership skills with ability to coach, develop and support others
Strong data analysis and interpretation skills, with ability to present meaningful analysis to others
Strong people skills, with ability to build effective relationships across all levels
Able to develop plans, assess risks & issues and deploy to cost, quality and timescale parameters
Good IT literacy, with ability to use standard Business applications
Understanding of the Resource scheduler programme
A good working knowledge of the Plant operations and resource planning
Human resources direct or indirect experience
Understanding of WCM tools and techniques desirable
The ability to convey specific knowledge, with a clear objective, maintaining the focus of the team
In return, we offer an excellent salary and benefits package including an opportunity to gain recognised qualifications. This will be an excellent opportunity for you to develop your managerial skills and you will be supported for future career development.
We are an inclusive employer with equality, diversity and fairness at the heart of our values. We welcome applications from individuals from all different backgrounds and are committed to promoting fair participation and equality of opportunity for all of our job applicants.
For a full job description, please click on the following link: Job Descriptions