Part-Time Polo Lounge Server Part Time

Full Job Description
Company Overview
Hotel
We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

As an employee, you are expected to provide our guests with a bespoke and memorable experience measured to the highest standards of quality and service delivery. Additionally the execution of your position will be in accordance to our company policies, standards and procedures.

Our company values are the fundamental spirit on how we reach our goals. As an ambassador of Dorchester Collection you will be entrusted with our values and expected to further enrich our We Care culture: Passion – Personality – Respect – Working Together – Creativity

This job description is intended to illustrate the main duties and responsibilities of the role. It is not intended to be exhaustive and please be advised that the duties and responsibilities may be added on a temporary or permanent basis as appropriate.
Reference
2021-1965
Position Overview
Division & Department
Food & Beverage – Restaurant

Job Title
Part-Time Polo Lounge Server

Contract Type
Permanent

Position Overview
Our Servers are the dining curators of our hotel! Entrusted with properly delivering food from the kitchen to our guests and ensuring a positive service experience. Though skillfully trained, they never lose sight of their ultimate reasonability, to create lifelong memories for our guests.

Essential Functions & Physical Requirements
A day in the life of our Servers … it demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that our Server accomplish would be lengthy but the list below is essential to know.

Our Servers are responsible for describing the selection of food & beverage menu items to guests by offering interesting and vivid descriptions of each item’s origin, taste, and preparation methods during their day. This will include; communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system; coordinate food timings; check completed kitchen orders with the guest’s original order; transport items to the guest table in a timely manner to ensure proper food quality all to ensure our guests receives nothing but the best experience.
Sometimes our guests have special requests involving substitutions due to dietary restrictions, a specific lifestyle such as vegan or allergies and even special occasions. Most of these requests are fulfilled by our Servers.
Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our Servers are relied upon to report these and work with several other positions to correct.
Communication is what keeps our departments running perfectly. Our Servers must communicate with other departments and extended hotel team in order to ensure the alignment remains.

The items shared are essential. However, to ensure consistency, our are provided with specifics on how we care for their department and our hotel. The items shared are essential. However, to ensure consistency, our Servers are provided with specifics on how we care for their department and our hotel.

While performing the duties of this job, the employee is regularly required to talk, and hear. The employee frequently is required to walk and stand for up to 8 hours. Ability to bend, stoop, crouch, use hand, finger and wrist dexterity. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and the ability to adjust focus.

Qualifications and Desirables
All of our employees are ambassadors of our Vision, Values and culture. Our Servers do this with all they do.
English is the primary language used in our hotel. Our Servers must feel comfortable communicating in this language.
Attention to detail is critical for our this role.
We pride in nurturing an environment where Working Together is a must. Our Servers are our biggest champions of this.
Our hotels operate nonstop, this require flexibility from everyone on the team.
Front of the House Food and Beverage experience in luxury World Class Hotel.

Benefit Package
Our success is a result of our employees. We believe that everyone part of our team should share the rewards. For this position this will mean the following benefit package.

Sick Time
Hotel Benefits

EOE: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. We are an equal opportunity employer with a commitment to diversity.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act.

OSH Act: A Server is not to be exposed laboratory chemicals.

Status
Part time

Position localisation
Job Location
USA

Location
9641 Sunset Blvd 90210 Beverly Hills
Candidate criteria
Required languages
English (Fluent)