Job Ref: TH1125
Branch: The Trafalgar St. James, Curio Collection by Hilton
Location: The Trafalgar St. James, London (South West)
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Hours per week: 40
At The Trafalgar St. James and Strand Palace Hotels we have a fantastic opportunity for a driven individual who is looking to progress their career in lifestyle and luxury hotels as Cluster Revenue Manager.
The Trafalgar St. James, Curio Collection by Hilton is a 5 Star hotel with 131 bedrooms including 15 exquisite suites and a number of venues and event space including our unique Rooftop bar, lauded as one of the best in the city and Rockwell, a new and exciting outlet, opening in May.
Part of London Regional Hotels, Strand Palace has welcomed guests to the heart of London since 1909. Our history goes hand in hand with London’s. All 785 guest rooms, public areas and restaurant and bar have been refurbished to a modern and contemporary style inspired by the hotel’s hey-day 1920’s era. The Hotel attracts guests from all over the world, for both leisure and business travel, and from a variety of domestic and international markets.
Opportunities to work with other hotels within L+R Hotels are a real possibility.
L+R Hotels comprises Iconic Luxury Hotels, Atlas Hotels, City Hotels and Destination Hotels including the newly open Nobu Portman Square and Mayfair Town House. L+R Hotels is a driven global hotel investment and management company, committed to creating long-term, sustainable value by delivering exceptional hospitality. L+R Hotels owns and manages an extensive hotel portfolio with approximately 18,000 bedrooms across 90 hotels in the UK, Continental Europe, the US, and the Caribbean.
Identify areas of opportunities and risks within pricing and inventory management that subsequently add top-line value to the hotels’ total revenue performance.
To utilise relevant Revenue systems to analyse an ever-changing market and business, ensuring yield and other department revenue/sales are maximised at all times.
Be responsible for the accuracy integrity of all commercial forecasting, reporting, analysis, and evaluation of hotel performance in all Commercial KPIs.
To work with the Sales team, promoting regular positive dialogue and support, ensuring the proactive Sales Team continue to follow the hotel strategies implemented.
To work with the Marketing team, promoting regular positive dialog and support, ensuring all distribution and awareness follows the hotel strategies implemented.
The ideal candidate will demonstrate a strong sense of urgency, they enjoy winning and taking calculated risks. The ability to multitask and prioritise is important. You will have excellent interpersonal, communication skills and advanced level of numeracy and technical skills.
In addition to this, our ideal candidate will have
Relevant experience in hotel revenue management and yielding (two years)
Excellent analytical skills and attention to details
Experience in array of PMS and/or RMS (i.e., Opera, OnQ, Ideas G3, EZRMS, Siteminder)
Advanced level user of Excel
Ability to adapt new ideas and learn new computer programs and applications
Ability to work independently and in a team environment
Fantastic Company Benefits:
Up to 33 days paid holidays per annum
Health Wellbeing Cash Plan
Head of Department bonus scheme
Discount program for you, your friends family
Cycle to Work Scheme
Life Assurance Scheme
Complimentary meals and dry cleaning on duty
Opportunities for Internal career progression
Professional training and development opportunities
Season ticket loan
Working with us
Our team is very diverse. From newcomers making their way to the industry to some of the most experienced professionals in London. We promote a strong culture where quality interactions, excellent service and fun dominates our day to day. We described ourselves as confident, creative, knowledgeable, agile, and personable. If these traits resonate with your own personality, then Strand Palace is for you.
The Trafalgar St. James London, Curio Collection by Hilton, is an iconic London hotel with unique restaurants and bars poised on the edge of St. James and Trafalgar Square but moments from Soho, Mayfair and the West End. This luxury hotel blends innovative bold designs and thoughtful service with excellent dining and nightlife, entertaining both international visitors and Londoners under the same roof. The Trafalgar St. James is a true sanctuary to work, rest and play.
Trafalgar Square is the axis on which London tilts, and The Trafalgar St. James hotel stands at its epicentre. A luxury lifestyle, boutique hotel boasting 3 signature suites, 12 boutique studio junior suites and 116 rooms. Iconic wall art features the best of London’s idols. Details such as in-room books and teas from the Tregothnan estate share a distinctly British flavour. All rooms are decorated in a contemporary urban London style, and are the perfect central point for exploring the capital.
Each room enjoys complimentary Wi-Fi, soft drinks, water and snacks, a vanity make up mirror laptop safe, Tregothnan tea, ceramic kettle and Nespresso coffee machine. Bathrooms include amenities from Molton Brown, for that quintessentially British touch. At the heart of the city, The Trafalgar St. James is mere moments away from Mayfair, London’s famed West End and the iconic City of London.
Rockwell is a plant-filled hideaway to sip on botanical cocktails and scape reality with fantasy. Open all day, guests and Londoners alike are invited to join. The Rooftop is a space for sipping individually crafted cocktails and drinking in the inimitable city view. Complete with alfresco and canopy-covered seating, the sky-high space lends itself as a year-round experience. Biblio, the in-house living room, accommodates up to 80 guests for a reception or 22 guests for a private dinner or boardroom-style meeting.